Payment Policy

1. Accepted Payment Methods
We accept the following secure payment methods for your convenience:

Credit Cards: Visa, Mastercard

Debit Cards: Visa, Mastercard

2. Secure Payment Processing
Your security is our top priority. All payment transactions are protected by advanced security measures:

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt all your personal and payment information during transmission, preventing unauthorized access.

PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS). This means we maintain a secure environment for cardholder data.

Data Storage: For your safety, we do not store your full credit card details on our servers. Your payment information is processed directly by our secure, accredited payment gateways.

3. Pricing and Taxes

Tax Transparency: All prices displayed on our product pages are the base price. Applicable sales tax will be clearly calculated, displayed, and itemized during the checkout process before you complete your purchase.

Final Amount: The total amount charged to your payment method will be the sum of the product price, shipping fees, and any calculated taxes.

4. Refund Processing

If your return is approved according to our Return & Refund Policy, the refund will be credited back to your original method of payment.

Please allow 1-3 business days for us to process the refund. After that, it may take an additional 5-10 business days for the refund to appear in your bank or credit card account, depending on your financial institution's policies.

5. Billing Descriptor

The charge on your credit or debit card statement will appear under our merchant name, which will be "Roostco" or a similar identifier. If you do not recognize this descriptor, please check your purchase history with us first, then contact us if needed.

6. Failed Transactions

If your payment fails, please verify the following:

The credit/debit card number, expiration date, and CVV code are entered correctly.

Your card has sufficient funds or available credit.

If issues persist, please contact your bank for assistance or try an alternative payment method.

7. Privacy

We are committed to protecting your privacy. The collection and use of your payment information are governed by our Privacy Policy. We only use your payment details to complete your transaction and process any eligible refunds.

8. Contact Us

For any questions regarding payment methods, a transaction, or this policy, please contact our customer service team:

Email: info@roostco.shop

Phone: +1 406-880-1793

Service Hours: Monday-Friday, 9:00 AM - 5:00 PM Mountain Time